Dear interested party we wish to inform you that the “European Regulation 2016/679 concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data” (hereafter “GDPR”) provides for the protection of individuals and other subjects regarding the processing of personal data. Park Hotel Querceto s.a.s. di LCG Lombardini s.r.l., as “owner” of the processing, pursuant to article 13 of the GDPR, therefore, provides you with the following information:
Data Controller and Owner
Park Hotel Querceto s.a.s. di LCG Lombardini s.r.l. - Via Panoramica, 113, - 37018 Malcesine · Verona,
Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: email, first name and last name, phone number, address, state, region, postal code.
The Personal Data may be freely provided by the User, or collected automatically when using this Application.
Failure to provide certain Personal Data may make it impossible for this Application to provide its services.
The User assumes responsibility for the Personal Data of third parties published or shared through this Application and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.
Mode and place of processing the Data
Method of processing
The Data Controller processes the Data of Users in proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request the Data Controller for their suspension or removal.
The use of the collected Data
The Data concerning the User is collected to allow the Application to provide its services, as well as for the following purposes: Analytics, Registration and authentication, Managing email addresses and sending messages, Content commenting, Users' database management and Contacting the User.
The Personal Data used for each purpose is outlined in the specific sections of this document.
By filling in the contact form with their Data, the Users authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Checking the box "Yes, I want to receive your news and offers" (or similar) the user gives the explicit consent to receive promotional messages through newsletter (email), SMS or Whatsapp.
Personal Data collected: email, first name and last name, phone number, address, state, region, postal code.
Newsletter subscription form: the user's email address is collected in order to send him news, offers, updates and commercial communications. At any time, the user can unsubscribe from the newsletter by clicking on the appropriate link at the bottom of all our emails.
Additional information about Data collection and processing
At any time, the user can request the Data Controller to receive a copy, transfer or delete their personal data. Users’ data collected through this site are not, under any circumstances, transferred to third parties without prior authorization from the user.
The data is managed and stored for 10 years in our databases, unless differently requested by the user.
The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
Additional Information about User's Personal Data
System Logs and Maintenance
For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System Logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time at its contact information.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
This Application does not support “do not track” requests.
To understand if any of the third party services it uses honor the “do not track” requests, please read their privacy policies.
Definitions and legal references
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Information collected automatically from this Application (or third party services employed in this Application ), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.
The legal or natural person to whom the Personal Data refers to.
Data Controller (or Application Owner, or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
The hardware or software tool by which the User Personal Data is collected.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
A cookie is a text file which a website sends to your browser and saves on your computer when you visit websites. Cookies are used to make websites work more efficiently, to improve their performance, to provide information to the owners of the website.
The cookies issued by the DATA CONTROLLER by browsing this website are "technical" and are those used for the sole purpose of "carrying out the transmission of a communication on an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide such service" (see art. 122, paragraph 1, of the Code). They are not used for further purposes, and are installed with the normal browsing on our pages. They can be divided into navigation or session cookies, which ensure the normal browsing and use of the website (allowing you to make a purchase or authenticate to access restricted areas); functionality cookies, which allow the user to browse according to a series of selected criteria (for example, language, products selected for purchase, etc..) in order to improve the service provided to the same. The installation of such cookies does not require the prior consent of users, while the obligation to provide this information pursuant to art. 13 of the Code remains in place.
While browsing the website, the user may also receive on his or her terminal cookies from different suppliers (so-called "third-party" cookies); this occurs because elements may be present on the visited website which are on servers other than the one on which the requested page is located.
The DATA CONTROLLER uses third-party cookies only for technical purposes, such as cookies issued to statistically analyse access / visits to the website (so-called "analytics" cookies) or to allow the use of parts of the code issued by third parties, which ensure better use of the service (authentication, administration pages, etc..).
The third-party cookies used on this website and the methods for managing opt-out (deactivation of the same) are indicated below:
- Google Analytics: web traffic analysis service provided by Google, Inc. ("Google").
These cookies are used for the sole purpose of monitoring and improving the performance of the website. For further information, please refer to the link below: https://policies.google.com/technologies/partner-sites?gl=en&hl=en
The user can selectively disable the action of Google Analytics by installing the opt-out component provided by Google on his/her browser. To disable the action of Google Analytics, please refer to the link below https://tools.google.com/dlpage/gaoptout?hl=en
While browsing the website, the user may receive cookies from third party companies (so-called "third-party" cookies) including for other non-technical purposes. The website, in fact, integrates features developed by third parties within its pages, such as icons and preferences expressed in social networks, in order to share the contents of the website. These cookies also make it possible to analyse browsing preferences, which are then used to display specific banners or for "remarketing" activities. For example, when you leave the website, you may be presented with ads relevant to the website's content/products, while browsing other websites, using mobile apps or performing Google searches or using popular social networks.
The third-party cookies used for these purposes on this website, full information and the possibility to manage consent, and the methods to manage the opt-out (the deactivation of the same) are indicated below:
- GGoogle AdWords AdSense remarketing: full information and how to opt out available at https://policies.google.com/technologies/ads?hl=en
- Facebook: full information and how to opt- out available at https://www.facebook.com/policies/cookies/
To disable these cookies you can also use appropriate features and tools on your browser, or take advantage of the services provided by the website http://www.youronlinechoices.com managed by the European Interactive Digital Advertising Alliance (EDAA) which is a guide to online behavioural advertising and privacy and where you will find information on how behavioural advertising works and lots of information on how to manage and disable cookies as well as steps to follow to protect your privacy on the internet.
In compliance with the law we may store cookies on your device if they are strictly necessary for the operation of this website and if statistical cookies collect and transmit information anonymously.
For all other types of cookies, we need your permission.
|frontend||HTTP Cookie||Stores a random ID that ensures a user can be uniquely identified as a guest or logged-in user. Features such as "Last viewed items" or retention of login status are linked to this cookie.||Session||www.hotelquerceto.com|
|resolution||HTTP Cookie||Device resolution to optimize the graphic template.||Session||www.hotelquerceto.com|
|layershow#||HTTP Cookie||Defines after how long to make the layer reappear to the same user.||Variable but always less than 7 days||www.hotelquerceto.com|
|cookie_consent||HTTP Cookie||Records the user's cookie consent status for the current domain.||6 months||www.hotelquerceto.com|
|cookie_consent_marketing||HTTP Cookie||Records the user's specific consent to marketing cookies for the current domain.||6 months||www.hotelquerceto.com|
|adwb||HTTP Cookie||Website of origin/navigation path on the surfer's website with time stamp for each visit, all anonymously.||1 month or cancelled when conversion is completed||www.hotelquerceto.com|
|_ga||HTTP Cookie||It records a unique ID used to generate statistical data about how the visitor uses the website.||2 years|
|_ga_#, _gat_#||HTTP Cookie||Used by Google Analytics to collect data on the number of times a user has visited the website, as well as data for the first visit and the most recent visit.||2 years|
|_gid||HTTP Cookie||It records a unique ID used to generate statistical data about how the visitor uses the website.||1 day|
|_fbp||HTTP Cookie||Used by Facebook to deliver a variety of advertising products such as real-time offers from third party advertisers.||3 months|
|fr||HTTP Cookie||Used by Facebook to deliver a variety of advertising products such as real-time offers from third party advertisers.||Session|
|tr||HTTP Cookie||Used by Facebook to deliver a variety of advertising products such as real-time offers from third party advertisers.||Session|
|ads/ga-audiences||Pixel Tracker||Used by Google ADS to re-engage visitors who may convert into customers based on the visitor's online behavior on websites.||Session|
|DSID||HTTP Cookie||It is used to identify a logged in user on non-Google sites and to store the user's preferences regarding the personalization of ads.||14 days|
|IDE||HTTP Cookie||Used by Google DoubleClick to register and produce reports on the user's actions on the site after viewing or clicking on one of the advertiser's advertisements in order to measure the effectiveness of an advertisement and present targeted advertising to the user.||1 year|